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Service Desk Analyst — IT Support & Automation
Job in
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-07-30
Listing for:
Lane Clark & Peacock
Full Time
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Lane Clark & Peacock is seeking an IT Service Desk professional to act as the central point of contact for technical support, coordinating responses to incidents and service requests. You will log, track, escalate and resolve issues, while ensuring SLAs are met and customer satisfaction is achieved.
The role requires collaboration across channels, strong communication, attention to detail, and a willingness to grow technical experience.
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