More jobs:
Hybrid SaaS Client & Product Support Analyst
Job in
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-07-30
Listing for:
Valsoft Corporation
Full Time
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Valsoft Corporation in Farnborough, England, is seeking a Client and Product Support Analyst to act as the primary point of contact for clients across IDGateway products. You will handle telephone and email support, document issues, and ensure issues are resolved within SLA while maintaining clear, professional communication.
Ideal candidates have 2+ years in a tech customer service role, experience with Jira/Confluence, and a proactive, detail-oriented approach to logging and problem solving.
#J-18808-LjbffrNote that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×