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First-Line IT Support Technician
Job in
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-08-05
Listing for:
Acora
Full Time
position Listed on 2026-08-05
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Acora is seeking a 1st Line Support Technician to provide frontline IT assistance across a range of technologies. The role includes phone, remote, and on-site support for customers, with a focus on fast, friendly service and adherence to ISO-aligned policies.
You will support over 5,000 end users, participate in a flexible shift pattern, and help maintain high standards of customer satisfaction while working within Acora’s established processes and procedures.
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