Service Desk Analyst First-Line IT Support
Job in
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-08-21
Listing for:
Triumph Consultants Ltd
Full Time
position Listed on 2026-08-21
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, IT Business Analyst
Job Description & How to Apply Below
Triumph Consultants Ltd is recruiting an IT Service Desk Analyst (Band
4) to join the Digital Services team within an NHS Trust in Norwich. The role involves acting as the first point of contact for IT incidents and service requests, providing first-line support for Office 365 and Windows 10/11.
You will log, classify and prioritise incidents, work to SLAs, and escalate complex issues to specialist teams. Bournemouth
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