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Senior 3rd Line MSP Engineer — Office-Based
Job in
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-08-28
Listing for:
Gold Group Ltd
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Gold Group Ltd is seeking a 3rd Line Service Desk Technician for a fully office-based role in West Sussex. You will provide advanced escalation support, mentor 1st/2nd line engineers, and own complex incidents across Microsoft 365/Azure, Windows Server, and network infrastructure.
The role emphasizes hands-on troubleshooting, customer communication, and collaboration with the Service Desk team. A minimum of 5 years in an MSP is required.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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