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2nd Line Support Endpoint Engineer
Job in
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-09-02
Listing for:
Randstad Digital
Full Time
position Listed on 2026-09-02
Job specializations:
-
IT/Tech
IT Support, Desktop Support, Systems Administrator
Job Description & How to Apply Below
Role: 2nd Line Support Endpoint Engineer
Type: Contract (3 Months with potential extension)
Location: Norwich, UK
Working Model: 5 Days Onsite
Payrate: £12.00 to £14.32 per hour on Inside IR35 via Umbrella
We are looking for a highly customer-focused Endpoint Engineer to provide exceptional 2nd-line support for our clinical and corporate teams in Norwich.
What You'll Do
- Provide 2nd-line remote and on-site support for hardware, software, and peripherals.
- Build, configure, and deploy workstations and laptops for technology refreshes.
- Support and manage Active Directory, Windows 11, Office 365, Citrix, and Sophos.
- Log, track, and resolve incidents within strict SLAs via the IT Service Desk.
What You Bring
- Proven experience in 2nd-line IT desktop/hardware support.
- Strong technical knowledge of Windows 11, M365, and Active Directory.
- Excellent communication skills with the ability to translate IT jargon for non-technical users.
- A relevant IT degree, Microsoft Certificat...
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