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IT Project Manager IT Consultant

Director of IT Service Delivery & Operations

Job in Norwich, Norfolk County, NR2, England, UK
Listing for: Victoria and Albert Museum
Full Time position
Listed on 2026-09-03
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant
Job Description & How to Apply Below
A renowned cultural institution in the United Kingdom is seeking an experienced Head of Service Delivery & Operations to lead day-to-day technology services across multiple locations. The ideal candidate will drive ITIL process maturity and optimize service delivery using Service Now, managing a £3.5m Opex budget. With proven leadership skills and extensive experience in IT Service Delivery, you will enhance stakeholder relationships and oversee a high-performing team to deliver exceptional service.
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