IT Service Desk Analyst
Listed on 2026-09-12
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IT/Tech
IT Support, HelpDesk/Support, Technical Support, IT Business Analyst
IT Service Desk Analyst
Norwich
3 month contract
Looking for a new challenge in IT support?
We're hiring an IT Service Desk Analyst to join an established public sector team in Norwich. In this role, you'll be the first point of contact for IT-related incidents and service requests, supporting over 3,000 users. Your day-to-day will involve troubleshooting technical issues, maintaining data integrity, and ensuring smooth operations for both clinical and corporate customers. This is your chance to make a real impact in a fast-paced environment.
We're seeking someone with strong customer service skills, experience in IT support.
Familiarity with Microsoft Office 365 and Windows 10/11 is essential, and experience in NHS or public-sector IT is a plus.
This is initially a 3 month contract but may extend further.
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