Director of IT Service Delivery & Operations

A renowned cultural institution in the United Kingdom is seeking an experienced Head of Service Delivery & Operations to lead day-to-day technology services across multiple locations. The ideal candidate will drive ITIL process maturity and optimize service delivery using Service Now, managing a £3.5m Opex budget. With proven leadership skills and extensive experience in IT Service Delivery, you will enhance stakeholder relationships and oversee a high-performing team to deliver exceptional service.
This role, Director of IT Service Delivery & Operations at Victoria and Albert Museum, could be your next move. Our organisation is growing, and we are hiring a Director of IT Service Delivery & Operations in England, United Kingdom. This opportunity is for the Director of IT Service Delivery & Operations role at Victoria and Albert Museum. We are seeking a motivated Director of IT Service Delivery & Operations to join Victoria and Albert Museum in England, United Kingdom.