Quality Engineering AI Lead

Location:Leatherhead or Norwich

Salary: Circa 100k

This is a great job for someone who has hands-on applied AI experience, and deep understanding of Quality Engineering space, and wants to shape how AI is adopted across a large organisation to deliver real business value. This role offers the chance to make a lasting impact across Aviva.

AI is transforming how we build, deliver and assure technology, and this role will help shape that future 'll be accountable for:

• Adaption of AI within QE delivery lifecycle, helping modernise testing practices and unlock the benefits of AI across the organisation. Working closely with Engineering, Architecture, Product and Risk teams, you'll identify and unlock opportunities to improve productivity, increase automation and accelerate delivery while maintaining high standards of quality and governance. You'll lead innovation across the Quality Engineering function, creating reusable tools, frameworks and accelerators that help teams adopt AI effectively.
• Validation of AI business solutions - You will own the delivery for all validation activities of our AI business solutions. You'll establish the frameworks, standards and controls needed to assure AI-powered solutions. This includes developing approaches for testing AI business applications by implementing evaluation, observability, reliability and latency monitoring capabilities, and ensuring AI solutions meet responsible AI, security and governance requirements before they reach customers.
• Building organisational capability by coaching our QE engineers and leaders while establishing best practices and communities of practice. As Aviva's technical authority for AI within Quality Engineering, you'll provide strategic leadership on emerging technologies, industry trends and regulatory developments. You'll balance innovation with risk management, enabling teams to experiment confidently while maintaining customer trust and operational resilience.

• Extensive hands-on Applied AI experience implementing AI capabilities within large-scale software engineering organisations, with a track record of delivering measurable business outcomes and productivity improvements.
• Strong Quality Engineering background, with hands-on experience in testing, evaluating and validating AI-powered solutions including Large Language Models (LLMs), Retrieval Augmented Generation (RAG) and agentic AI systems.
• Proven ability to define strategy, influence senior and executive stakeholders, and lead large-scale technology transformation initiatives across multiple teams and business areas. Experience developing business cases and delivering measurable financial benefits.
• Deep software engineering expertise, ideally including Python, with experience building scalable, secure and resilient platforms, frameworks and engineering standards. Hands-on experience on either Arize or Deep Eval or similar market leading tools
• Knowledge of responsible AI principles, AI assurance frameworks and modern AI evaluation tooling, with experience working in regulated environments being highly desirable. A degree in Computer Science, Engineering, Data Science, Artificial Intelligence or a related discipline, or equivalent practical experience.

• Starting
  salary circa £100k (depending on location, skills, experience, and qualifications)
• Bonus opportunity 12% – actual amount depends on your performance and Aviva’s
• Generous pension
  scheme e.g. if you put in 8%, Aviva adds 14% in.
• 29 days
  holiday
  plus bank holidays,and you can choosetobuyorsell up to 5days
• Aviva-funded Private Medical Benefit
  to help you get expert support when you need it
• Make your money go further…