Motor Claims Handler

Responsibilities

• Proactively manage the claim regarding vehicle damage sustained from the accident.
• Reduce hire periods by monitoring and working to tight deadlines to return claimant to pre‑accident position quickly and efficiently.
• Ensure our customer does not incur unnecessary additional costs.
• Liaise with engineers, brokers, policy holders, third‑party companies and/or garages via phone and occasionally via email or letter to review accident circumstances and investigate liability.

• Strong attention to detail.
• Proactive, organised and effective time management.
• Diligent written and verbal communication skills.
• Active listening and empathy while managing calls.
• Decisive decision‑making.
• Enthusiastic, determined and target‑driven to achieve results individually and as part of a team.
• Willingness to learn and ask questions to support own development.
• Computer literate.

• 25 days holiday plus Bank Holidays and Wellbeing time.
• Option to buy/sell holiday.
• Monday‑Friday working week.
• Hybrid working (once reached competency).
• Smart casual dress code.
• Pension scheme.
• Progression opportunities.
• Annual awards night.
• Charity fundraising events (in office).
• Annual performance‑related salary review.
• Access to learning and development resources – including Linked In Learning, Coursera, Lean Six Sigma training and exams.
• Free yearly eye test.
• Group life assurance & income protection.
• Private medical insurance (optional).
• Employee assistance program (EAP).
• Volunteers Week.

• Cycle to work scheme.
• Critical illness insurance.
• Dental insurance.
• Health screening.
• Travel insurance.
• Home technology.
• Share save scheme.
• Give as you earn.

Verisk Analytics is an equal opportunity employer. All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

Commission:
No

Minimum Salary: 21,600

Maximum Salary: 27,000