Trainee Motor Claims Handler

• Locations Reed House, Norwich, Norfolk, NR7 0WF
  , GB
• Short Term Incentive No
• Long Term Incentive No
• Commission No
• Work Arrangement Hybrid
• Minimum Salary 21,000
• Maximum Salary 27,000
• Division Claims Solutions
• Disclaimer Annualized base pay may vary depending on geographic location, job-related knowledge, skills, and experience

As a Motor Claims Handler, you will be responsible for proactively managing the claim in terms of the damage sustained to the claimant’s vehicle from the accident. Focusing on reducing any hire periods by monitoring and working to tight deadlines to ensure the claimant is put back into their pre-accident position as quickly and efficiently as possible, whilst ensuring our customer does not incur any unnecessary further costs.

You will also need to liaise with engineers, Brokers, Policy Holders, third party companies and/or garages over the phone and occasionally via email/ letter to review the accident circumstances and investigate who is liable for the incident.

• Strong attention to detail
• Proactive, organised and effective time management
• Active listening and empathy managing calls
• Enthusiastic, determined and target driven to achieve results individually and as part of a team
• Willingness to learn and ask questions to support in own development
• Computer Literate

Core Benefits

• 25 days holiday plus Bank Holidays and Wellbeing time
• Option to buy/sell holiday

Monday-Friday working week

Hybrid working (once reached competency)

Smart casual dress code

Pension Scheme

Progression opportunities

Annual Awards Night

Charity fundraising events (in office)

Annual performance related salary review

Access to learning and development resources – including Linked In Learning, Coursera, Lean Six Sigma training and exams

Free yearly eye test

Group Life Assurance & Income Protection

Private Medical Insurance (optional)

Employee Assistance Program (EAP)

The opportunity to opt into the following flexible benefits (at a cost to you):

Cycle to work scheme

Critical illness insurance

Health screening

Travel insurance

Home technology

Share save scheme

Give as you earn

TBD

TBD

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For more than 50 years, Verisk has helped property and casualty insurers make smarter decisions about risk through AI-powered risk modeling, advanced analytics, and technology solutions spanning the entire policy lifecycle. We are a leading strategic data, analytics, and technology partner to the global insurance industry, guided by core values of learning, caring, and results while maintaining the highest ethical standards as stewards of the industry's most comprehensive datasets.

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Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin,…