Account Manager

Account Manager - Property Owners/Real Estate

Norwich | Hybrid | Permanent

PIB Insurance Brokers part of PIB Group, a leading international insurance intermediary platform. We're looking for an experienced Account Manager to join our Property & Construction team, working closely with an Account Director to manage a portfolio of Property Owners/Real Estate clients.

You'll be the trusted advisor for a defined client portfolio, assessing client needs, arranging tailored insurance and risk management solutions, and securing competitive, suitable cover. You'll support business growth and retention, handle day-to-day broking tasks (queries, renewals, adjustments, insurer surveys), and ensure everything is delivered to a high compliance standard.

• Experience in a client-facing role, ideally within Property Owners/Real Estate insurance
• Good understanding of Property Owners insurance and FCA compliance requirements
• Confident MS Office user (Acturis or similar platform experience a plus)
• Strong organisational and time-management skills, able to meet SLAs and deadlines
• Excellent written and verbal communication skills
• Cert CII (or working towards) desirable

A positive, customer-focused attitude, commercial awareness, and a collaborative approach to working with colleagues across the business.

PIB Group is one of the UK's fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters.

We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be.

We also value ambition and creative thinking. You don't have to tick every box to apply, if you bring fresh ideas and a drive to grow, we'd love to hear from you!

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.

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