Handy person

Do you enjoy practical, hands‑on work and take pride in keeping spaces safe, welcoming, and well maintained?

Are you someone who's keen to help others and make a positive difference every day?

About Hinde House:

Hinde House is centrally located in City Centre, Norwich, just a short walk from the city's shops, cafés and essential amenities, with excellent transport links nearby including regular bus routes and Norwich Train Station only a 20‑minute walk away.

The Role

• Support the maintenance of a high‑quality physical environment and contribute to the delivery of engaging and meaningful activities for people who use the service.
• Follow Fire Regulation Policy procedures and uphold the privacy, dignity, and confidentiality of all individuals. Demonstrate effective communication, strong observational skills, and a collaborative approach to teamwork.
• Complete repairs during normal working hours in line with Orwell's procedures, working positively with tenants and contractors to ensure a high standard of service.
• Maintain communal outdoor areas as required, including cutting and trimming grassed spaces, tidying edges, and weeding, trimming, and pruning planted areas.
• Carry out end‑of‑tenancy property inspections when advised by the Manager that a flat is due to become vacant.

More fantastic perks you'll enjoy as part of #Team Orwell:

At Orwell, you'll join a people‑focused, values‑led team that genuinely cares and you'll have access to a range of benefits designed to help you feel supported, appreciated, and able to thrive:

• 22 days annual leave (pro rata) plus bank holidays(Please note that bank‑holiday work may be required as part of this role)
• Reward and recognition awards.
• Free DBS checks.
• Cashback Health plan.
• Access to Blue Light Card - membership fees apply.
• Ongoing training and development & opportunities to progress in your role through the Orwell Academy
• Wellbeing programme.

Person Specifications…

Interview Date: Monday 23rd March 2026 - Friday 27th March 2026

Before applying…

Orwell is committed to safeguarding, safer employment practices and upholding the principles of empowerment

Please notice Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role.

This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC).

The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more.

Apply with Confidence

Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.

We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you're excited about this opportunity but don't meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we're looking for.

We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed.

If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling or emailing .

Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice -

By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - consent to the processing of your data as part of this application.

For additional recruitment documents, policies and career guidance, check our career hub - Career Hub | Orwell Housing