Damp & Mould Response Field Technician

Flagship Services is part of Bromford Flagship. By joining us, you become part of a leading housing provider delivering community-focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship Group. Join us to help create communities where people can put down roots, feel secure, and thrive.

We have an exciting opportunity for a Property Condition Operative to be a vital part of maintaining the safety and functionality of our properties being the first on site after a damp and mould report from our customers. You will be tackling damp and mould
, in line with the new legal responsibilities under Awaab’s Law
.

Location: Norwich and surrounding area.

• Cleaning and treating mould
• Advising customers on how to avoid damp and mould in the future
• Conduct a basic property inspection to identify if further works are needed
• Supporting other trades where needed
• Providing excellent customer service

• Confident when communicating to others in a clear and reassuring manner
• Excellent customer service, problem-solving, and decision-making skills.
• Competent in Microsoft applications such as Outlook and Teams.
• Willingness to participate in the out-of-hours on-call rota.
• Full UK driving licence.

* Awaab’s Law
, introduced in October 2025, requires social landlords to investigate significant damp and mould issues within 10 working days and take action within five. Emergency hazards must be made safe within 24 hours. At Flagship, we are committed to meeting these standards and ensuring our homes are safe, healthy, and compliant.

Closing date: 10th May 2026 (Midnight)