Heating Engineer

Experienced Gas Engineer

Our client, one of the largest in the industry, is seeking an experienced gas engineer to join a busy team to carry out service and repairs on domestic heating and hot water systems.

Our client is a trusted partner to the social housing and public sector, delivering essential and affordable heating, energy savings, and compliance solutions. With nationwide reach, regional and local relationships, and a commitment to excellent client service, they are set up to be a trusted partner for now and the future.

The primary responsibility of the heating engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating and hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.

• Carry out service and maintenance works on a variety of domestic properties across the region.
• Ensure high levels of customer care in dealing with clients and tenants to meet the required quality standards.
• Communicate updates and progress of work, completing the required paperwork electronically and manually.
• Ensure all health and safety requirements and legislation, including risk assessments, safe systems of work and COSHH records, are adhered to during daily work.
• To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.

• Gas qualifications are essential for this role, including as a minimum CCN1, CENWAT, HTR1, CKR
  1.
• Out of hours evening and weekend cover on a rota basis is required.
• A friendly and professional attitude to build strong relationships with clients and tenants.
• It is important that criminal and reference checks are completed before starting work.

We are committed to providing a flexible work pattern and enhanced pay rates.

• 5 days per week (Mon–Fri) 8am to 5pm: 40 hrs
• 4 days per week (working days to be agreed) 8am to 7pm, 40 hrs with a shift enhancement of up to GBP 4160 per annum
• 5 days per week (Mon–Fri) 8am to 5.30pm: 42.5 hrs with a shift enhancement of up to GBP 2749 per annum

There is a 1‑hour lunch daily, plus call‑out rota for evenings and weekend work.

• Company vehicle and fuel card
• Uniform and mobile device
• Support provided for professional qualifications
• Employee wellbeing programme, occupational health support, telephone support: counselling for staff
• Service level awarded annual leave
• Enhanced maternity and paternity packages
• Dental/Healthcare cash plan
• Cycle to Work Scheme
• Electric Vehicle Leasing Scheme
• Gender and Equality Working Group
• A platform for development, career progression
• Employee Voice programme
• Social activities for all of the teams

Heating Engineer

Norwich

GBP 42,000 – GBP 48,160

Full‑time