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Caretaker, Cleaning Services, Facility Maintenance

Job in Norwich, Norfolk County, NR2, England, UK
Listing for: Norwich Living Wage City Action Group
Full Time position
Listed on 2026-08-12
Job specializations:
  • Maintenance/Cleaning
    Cleaning Services, Facility Maintenance, Janitor, Maintenance Technician / Mechanic
Salary/Wage Range or Industry Benchmark: 19000 - 26000 GBP Yearly GBP 19000.00 26000.00 YEAR
Job Description & How to Apply Below

We are recruiting for a Caretaker to join our Caretaking team across a Housing Stock. The successful candidate will join a well established team toensure the security, safety, cleanliness, maintenance, repair, and monitor of communal areas. Along with assisting tenants in offering guidance assistance and advice.

  • Develop and maintain effective working relationships with tenants and other members of the public, including advising tenants on use of equipment and services provided.
  • Promote and implement the Councils equal opportunities policies and practices in relation to employment and services.
  • Attendance at evening and day meeting when requested.
  • Contribute to the development of self and others within the role. To include attending relevant training courses and participating in team meetings.
  • Contribute to the maintenance of a healthy safe and a secure environment including carrying out estate inspections and completing minor repair and maintenance in communal areas.
  • Carry out cleaning duties to the standard set down by the British Industrial Cleaning Science (BICS).
  • Steam Clean communal areas.
  • Maintain Health and Safety working practices, complying with all of the Councils Health and Safety polices and procedures.
  • This position is very much self motivated and the Post holder will work under minimum supervision.
  • Maintain security of premises and contents within the area of responsibility.
  • Carry out Fob Programming.
  • Record all incidents and emergencies in the diary and on a computer system
  • Monitor and record maintenance, cleaning work undertaken by contractors on site.
  • Maintain computer record and input details into records
  • Update data bases, complete records of incidents.
Essential
  • Carry out / complete manual tasks
  • Follow policies and procedures
  • Complete tasks.
  • Contribute to the work of the Neighbourhood Service Team
  • Carry out duties from a step ladder / steps
  • Communicate with tenants verbally
  • Numeracy and literacy skills
  • Ability to build effective working relationship with managers, staff and residents.
  • Able to enthuse and motivate people.
  • Adaptable and flexible approach that will meet the service demands.
  • Attend meetings outside of normal hours.
  • Able to build trust and confidence
  • Industrial grade cleaning duties.
  • Working on their own initiative and being a team player.
  • Knowledge of building maintenance.
  • Knowledge and experience of caretaking duties.
  • To be able to offer excellent customer services.
  • Interpersonal skills required to resolve resident issues
  • Basic computer skills
  • Working with steam cleaners
  • High & low speed polishers, wet and dry VAX
  • Experience of
  • Full driving licence required
  • British Institute of Cleaning Science (BICSc).
  • Knowledge of COSSH (full training provided).
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