Retirement Area Manager

Responsibilities

As a Retirement Living Area Manager, you'll be at the heart of shaping and delivering high-quality housing management services in a time of exciting change. You'll lead a local team, ensuring communities are safe, compliant, and responsive to the evolving needs of our residents. This is a hands‑on role, requiring regular engagement within communities to maintain high standards and build strong relationships.

You'll be responsible for leading and motivating your team to deliver excellent customer service and engagement, ensuring housing management services are compliant with regulatory and internal standards, managing performance and wellbeing of direct reports, driving partnership working with external agencies, overseeing budgets, contributing to strategic planning, and championing key areas such as ASB, arrears, tenancy management, safeguarding and customer engagement.

More about you. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are committed to creating an inclusive and accessible recruitment process for all, and we will make reasonable adjustments to support your application or interview experience if required.

We are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre‑employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

• Line management experience.
• Experience working within Housing Management.
• Experience liaising and working with external agencies to form partnerships.
• A strong understanding of compliance requirements, including experience dealing with essential housing‑related compliance such as Health & Safety compliance and wider regulatory standards.
• A full UK driving license and access to your own car.

• Competitive salary with annual review
• Essential Car User Allowance
• Matched pension up to 7%
• Excellent holiday package up to 35 days with the option to buy or sell
• Cashback plan for healthcare costs
• 2% bonus scheme
• Training and development
• Extra perks including discounts and offers from shops, cinemas and much more

You're a confident and experienced leader with a passion for delivering outstanding housing services. You're proactive, collaborative, and committed to making a difference in the lives of residents. To be eligible for an interview for this position you must meet the essential criteria listed below clearly in your application.