General Manager

General Manager Norwich 50-55K basic OTE 65K+

We are looking to recruit a hands-on General Manager to run a well-established and very successful leisure venue in Norwich. Responsibilities will include:

• Recruit, train, coach and induct the management team and large team of full and part-time front-line staff members.
• Lead the team to deliver the operational plan and ensure customers have a consistently excellent experience whilst visiting the Centre.
• Be process and systems orientated with a keen eye for delivering labour management, operational detail and health and safety compliance.
• Commercially astute to drive multiple revenue streams including admissions, food and beverage and exclusive hire.
• Execute local sales and marketing plans, including social media management.
• Work duty management shifts and a minimum of 1 weekend in 2.

Ideal backgrounds will be:

• 3 years Managerial experience leading a customer focused high footfall leisure, hospitality or retail business.
• A front of house approach to leading and coaching teams and delivering a great customer experience.
• Have an analytical approach and a passion to be the very best.

In addition to a competitive basic salary of 50-55K dependent on experience, there is an annual performance related bonus of up to 30% , 33 days holiday per annum, pension scheme and free parking on site. There are also excellent opportunities to develop your career as the business continues to expand throughout the country.