Retirement Area Manager

About Us

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply – you could be just who we’re looking for! Of course, experience and track record are important, but we’re more interested in hiring someone that embodies our People Promises. That’s someone who does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work.

As the UK’s leading Social Enterprise, we’re dedicated to creating inclusive and thriving communities for both our customers and employees.

As a Retirement Living Area Manager, you’ll be at the heart of shaping and delivering high‑quality housing management services in a time of exciting change. You’ll lead a local team, ensuring communities are safe, compliant, and responsive to the evolving needs of our residents. This is a hands‑on role, requiring regular engagement within communities to maintain high standards and build strong relationships.

You’ll be responsible for leading and motivating your team to deliver excellent customer service and engagement, ensuring housing management services are compliant with regulatory and internal standards, managing performance and wellbeing of direct reports, driving partnership working with external agencies, overseeing budgets, contributing to strategic planning, and championing key areas such as ASB, arrears, tenancy management, safeguarding and customer engagement.

You’re a confident and experienced leader with a passion for delivering outstanding housing services. You bring a strong understanding of sheltered housing and are comfortable managing people and performance in a dynamic environment. You’re proactive, collaborative, and committed to making a difference in the lives of residents.

• Line management experience.
• Experience working within Housing Management.
• Experience liaising and working with external agencies to form partnerships.
• A strong understanding of compliance requirements, including experience dealing with essential housing‑related compliance such as Health & Safety compliance and wider regulatory standards.
• A Full UK Driving License and access to your own car.

We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. We know there’s always more we can do to make you smile, which is why we offer a comprehensive benefits package with each role, including: competitive salary with annual review, Essential Car User Allowance, matched pension up to 7%, excellent holiday package up to 35 days with the option to buy or sell, cashback plan for healthcare costs, 2 % bonus scheme, training and development, and extra perks including discounts and offers from shops, cinemas and much more.

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5‑minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team.

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We’re happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you’re looking for support with your application, please contact our skills and employment team.

Please note that we may bring the closing date forward if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

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