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Customer Experience Team Lead; Hybrid

Job in Norwich, Norfolk County, NR2, England, UK
Listing for: Red Recruitment
Full Time, Part Time position
Listed on 2026-05-21
Job specializations:
  • Management
    Operations Manager, Retail & Store Manager, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Customer Experience Team Lead (Hybrid, Flexible Hours)

Join Red Recruitment in Norwich as a Team Manager to lead a high-performing customer contact centre team. This role emphasizes delivering exceptional service and achieving operational excellence.

As a people-first leader, you will coach and develop your team, oversee daily service delivery, and ensure the team meets performance targets while maintaining customer satisfaction. The position offers a competitive salary with multiple benefits including a pension scheme and discounts on various services.

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