Planned Delivery Contract Manager

Job Purpose

To assist the Property Services Team in the delivery of the planned capital works and PPM programmes by ensuring all procurement activities and contracts are delivered professionally to time, cost and quality requirements, and promoting and ensuring a positive resident experience.

To provide a range of services to deliver a comprehensive service, including providing professional advice, advisory guidance and services to stakeholders (internal and external) across all activities covered by the role.

To lead on specific projects, schemes, programmes of work and activities ensuring compliance with corporate policies, statute and regulations and RICS standards.

To contribute to the delivery of an effective and focused property service (Housing) for the council.

• Support, assist and drive procurement of works, goods and services adhering to the council’s Contract Standing Orders and procurement guidelines, UK legislation and EU regulations where they apply.
• Lead on preparing specifications, procurement and delivery of capital projects, ensuring all projects have a formal brief, specifications, procurement plans and tender documents, and are robustly managed in accordance with the contract.
• Hold responsibility for allocated capital project budgets, including accounting for known contract expenditure, variations and provisional sum allocation, assisted where required by the Commercial Team.
• Monitor and manage monthly spend and financial forecasting.
• Manage projects or term contracts with an annual value of up to £10m in accordance with agreed budgets, timescales and quality criteria.
• Ensure contractors and consultants are properly briefed, report progress regularly, deliver value for money and resident satisfaction, and meet the council’s objectives.
• Ensure compliance with policies and procedures and delivery standards for managing planned/reactive investment works, compliance and M&E strategy, including health and safety requirements (CDM Regulations, Control of Asbestos Regulations, Water Hygiene and Electrical Safety).
• Maintain adequate and appropriate records to meet internal and external legislation requirements.
• Provide regular reports on contract management activities, including contract effectiveness, compliance and performance.

• Ability to manage and motivate a team of support staff as required.
• Set objectives and performance measures, monitor performance and provide guidance and support.
• Undertake performance management of staff, contractors and consultants.
• Conduct site surveys to produce accurate scale plans and elevations, identifying defects and causes.
• Create and implement project plans for construction works.
• Negotiate solutions to problems arising with building works.
• Communicate effectively, orally and in writing, and give presentations to committees and other parties.
• Write clear and concise reports, letters, briefing notes, conduct meetings and discussions.
• Provide clear explanations of policies, give professional advice and make logical decisions.
• Deliver a customer‑focused service and maintain effective relationships with all customer groups.
• Use effective project management techniques for workloads and delivery of work to required standard and corporate/project timescales.
• Analyse and evaluate technical plans and drawings as well as supporting documentation.
• Mentor other staff and contribute to team work and service improvement.
• Use office and specialist technical systems efficiently.
• Collaborate with colleagues to share and provide information as required.
• Be flexible and work under own initiative.
• Positive, optimistic outlook and self‑starter who enjoys a challenge.
• Good analytical and data collection skills with excellent attention to detail and accuracy.
• Demonstrate an understanding of diversity and equality requirements around service delivery.
• Proactively improve customer experience and tailor information to match customer needs.

• A qualification in a relevant construction, contract or property related subject is desirable.
• Evidence of competence in project management.
• Good standard of general education and evidence of continued…