Regional Operations Manager - East Anglia and Hertfordshire

Contract: Full-time - Permanent

Closing date: 22nd June, 2026

Recruitment Partner:

Are you ready to take your career to the next level? Join us at Boots Opticians as a Regional Operations Manager in East Anglia & Hertfordshire! Here at Boots, we believe in building a brilliant environment for our people, empowering them to make a difference for our customers and colleagues every day.

As a Regional Operations Manager, you will support the Regional Manager in delivering Operational Excellence. You will develop and lead the Regional plan for Operations, Loss, and the BEST Customer Journey, enhancing the operational skillset across the region. Your role will involve collaborating with support office colleagues on operational plans and assisting in achieving regional and company profit targets.

• Deliver Operations Excellence across the Region.
• Develop and lead the Regional Plan to meet company targets.
• Coach store leaders to reduce variance and meet Operational and Compliance Standards.
• Ensure compliance with contact lens processes and manage ODAC effectively.
• Identify and share best practices across all Regions and within the Company.

• Recent experience in opticians store operations.
• Strong understanding of operational processes, KPIs, and loss levers in opticians.
• Excellent communication and engagement skills with multiple stakeholders.
• Strong coaching abilities to identify and solve issues effectively.
• Self-motivated and capable of working independently.

• Knowledge of store operating models and clinic scheduling principles.
• Analytical thinking skills to identify trends and improvements.

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday. Find out more at (Use the "Apply for this Job" box below). Exclusions may apply; eligible roles only.

At Boots Opticians, we help everyone see what’s possible, from our customers to our colleagues. We’re a proud equal opportunity employer, and the diversity of our colleagues is so important to us, as we create a positive and inclusive workplace for everyone who steps through the door. With a supportive team and trusted brand behind you, join us, and be brilliant with Boots.