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Family Team Manager Protection

Job in Norwich, Norfolk County, NR2, England, UK
Listing for: Norfolk County Council
Full Time, Seasonal/Temporary position
Listed on 2026-07-21
Job specializations:
  • Management
  • Social Work
Salary/Wage Range or Industry Benchmark: 50166 - 54277 GBP Yearly GBP 50166.00 54277.00 YEAR
Job Description & How to Apply Below
Position: Family Help Team Manager Protection

Peripatetic Manager – Family Help & Protection | 10930 | Secondment Opportunity / Temporary Contract for 6 Months | 37 hours per week | £50,166 to £54,277 per annum | Grade L | Norwich

Join an Ofsted Outstanding Children's Service

There has never been a better time to join Norfolk Children's Services.

In 2026, Norfolk Children's Services was judged Outstanding in all areas by Ofsted, with inspectors recognising the council's "inspirational strategic and operational leadership", strong multi-disciplinary working, and child-centred approach. Inspectors highlighted the success of Norfolk's Family Help model and the high-quality support provided to children and families across the county.

As a Peripatetic Manager, you will play a vital role in maintaining and building on this success, providing leadership, management oversight, and practice support across our Family Help and Protection Service.

This is an exciting opportunity for an experienced and passionate social work leader who thrives on variety, enjoys supporting teams through change, and is committed to achieving the very best outcomes for children and families.

About the Role

Family Help Teams are led through a partnership approach, bringing together prevention, protection, and family support expertise to deliver the right help at the right time.

As a Peripatetic Manager, you will provide flexible leadership across Family Help and Protection Teams, supporting service delivery during periods of absence, vacancies, increased demand, service development, and organisational change.

Working alongside Prevention Managers, Protection Managers, Expert Practitioners and wider service leaders, you will ensure the effective delivery of social care services for children aged 0‑17 and their families. You will provide oversight of practice, support decision‑making, supervise staff, monitor performance, and help create high‑performing teams that deliver outstanding outcomes.

Our Practice Vision – Vital Signs for Children

At Norfolk Children's Services, we work with children, families and partners through a practice approach that is:

  • Relationship Based – Building trusted and consistent relationships with families.
  • Strengths Oriented – Identifying strengths and building on them to create positive and lasting change.
  • Outcome Focused – Doing whatever it takes to achieve the best outcomes for children, young people and their families.

We believe it is vital that children flourish through:

  • Their Family and Friends
  • Access to Learning
  • Opportunities to Lead a Good Life
  • Being Understood
  • Building Resilience
  • Respect for Their Individuality
  • Feeling Safe and Secure
  • Being Healthy

As a Peripatetic Manager, you will be a visible leader ensuring these principles remain at the heart of practice across Norfolk.

Key Responsibilities
  • Provide leadership and management support across Family Help and Protection teams.
  • Ensure high‑quality practice and compliance with legislation, statutory guidance, policies, and procedures.
  • Oversee casework and provide management oversight and decision‑making on complex and high‑risk cases.
  • Lead and participate in supervision, allocation meetings, performance reviews, and team development activities.
  • Support induction, probation, performance development planning, and workforce development.
  • Monitor quality and performance through auditing, dip sampling, case reviews, and performance dashboards.
  • Promote restorative, relationship‑based practice and continuous improvement.
  • Support threshold and risk discussions to ensure children receive timely and effective interventions.
  • Ensure effective allocation of resources and caseload management.
  • Build positive relationships with children, families, partner agencies, and stakeholders.
  • Contribute to budget monitoring and ensure resources are used effectively and appropriately.
  • Support staff wellbeing and foster high‑performing, psychologically safe teams.
  • Provide advice, guidance, and leadership support to managers and practitioners across the service.
  • About You

    You will be an experienced social work leader who can quickly establish credibility, support teams through challenge, and drive excellent practice.

    Essential

    Skills and Abilities
    • Excellen…
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