Regional Engineering Supervisor - BBC

Role Overview

Location:

Mobile
- East
- Cambridge, Norwich, Dunstable, Chelmsford, Ipswich, Northampton

Salary: £50,000 + Overtime + Company Van

Working Hours:

8:00-17:00 Mon‑Fri

Benefits:
Company Van, Private Healthcare, 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more.

At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day‑to‑day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data‑driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements.

This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.

• Build and maintain strong, effective working relationships with key stakeholders across the client organisation and EMCOR UK, acting as a senior regional point of contact.
• Provide regional supervision and leadership to multi‑skilled engineering teams, ensuring daily activities are effectively coordinated, resourced, and delivered in line with contractual requirements.
• Maintain daily liaison with the engineering teams to ensure manpower is fully utilised, appropriate skill sets are deployed, and service resilience is maintained during core hours and periods of increased demand.
• Work closely with Business Support teams to ensure reactive and planned maintenance work orders are completed, closed, and returned within agreed SLAs and KPIs.
• Maintain regular communication with local client representatives regarding maintenance performance, emerging risks and operational priorities.
• Develop, mentor and support engineering teams through training, coaching and technical guidance to enhance service delivery, encourage progression and promote retention.
• Act as the technical escalation point, providing hands‑on engineering support only where required, including during critical incidents, complex faults or periods of exceptional operational pressure.
• Carry out supervisory and assurance checks, including auditing workmanship, housekeeping and customer satisfaction, ensuring EMCOR standards are consistently achieved.
• Manage and audit subcontractor performance, ensuring compliance with contractual SLAs, KPIs and safe systems of work.
• Ensure all Planned Preventative Maintenance activities are completed in line with agreed schedules, with failures or risks escalated and mitigated appropriately.
• Support rectification of defects through supervision or direct intervention where necessary, ensuring all performance standards are met in accordance with contract requirements.
• Maintain on‑call responsibilities in line with existing arrangements, reviewing effectiveness and implementing improvements where required.
• Produce and manage engineering rotas and on‑call schedules, ensuring adequate coverage and timely submission.
• Undertake HV/LV Authorised Person responsibilities and associated duties where appointed, ensuring statutory and operational compliance.
• Own statutory compliance across the account, ensuring inspections, testing and certifications are completed within required timescales.
• Lead and promote a strong culture of health, safety and compliance, including completion of monthly site safety audits and delivery of weekly toolbox talks.
• Analyse operational and performance data monthly, identifying trends, risks and underperformance, and implementing documented…