Aftersales Manager
Job in
Bawburgh, Norwich, Norfolk County, NR2, England, UK
Listed on 2026-08-07
Listing for:
Octane Recruitment
Full Time
position Listed on 2026-08-07
Job specializations:
-
Management
Operations Management, General Management, Project & Program Management, Area Manager
Job Description & How to Apply Below
Aftersales Manager – Norwich
We are recruiting for an experienced Aftersales Manager, Service Manager or Automotive Aftersales Manager to lead a large multi-department Aftersales operation in Norwich. Applicants must have proven experience successfully managing a sizeable automotive Aftersales, Service or Workshop team, hold a Full UK Driving Licence and have the right to work in the UK. Main dealership experience is required, with prestige or multi-brand experience advantageous.
Location:
Norwich
Salary: £50,000 basic | OTE: £81,200 | Potential earnings up to £96,200 at 125% of target
Hours:
Monday to Friday, 8:00am–6:00pm | No weekends
Team:
Approximately 40 staff
Reference: 31231
Benefits / Why Apply?
£81,200 OTE with potential earnings up to £96,200
Monday to Friday – no weekends
Lead an established team of approximately 40 staff
Large 24-ramp workshop
Multi-brand prestige operation
33 days annual leave including bank holidays
Company pension and Life Assurance
Discounts on vehicles, servicing and retail
24/7 healthcare and wellbeing support
Company share purchase plan
Paid volunteering day
Cycle to Work scheme
Ongoing training and development
Family-friendly policies and flexible working options
Aftersales Manager Role
Lead the complete Aftersales operation across multiple prestige brands
Manage, motivate and develop a team of approximately 40 employees
Drive Aftersales performance, profitability and customer satisfaction
Oversee a 24-ramp workshop, large Parts Department and onsite SMART repair facility
Monitor departmental KPIs, productivity, efficiency and financial performance
Develop Service, Workshop and Parts teams to achieve operational targets
Maintain excellent manufacturer, compliance and customer service standards
Aftersales Manager Requirements
Previous experience as an Aftersales Manager, Service Manager or senior automotive Aftersales leader
Proven experience successfully managing and developing a large team
Strong commercial understanding of Service, Workshop and Parts operations
Ability to drive performance, profitability and customer satisfaction
Energetic, visible leadership style with strong people-management skills
Main dealership experience
Full UK Driving Licence
Right to work in the UK
How to Apply
If you're interested in this Aftersales Manager vacancy in Norwich, please apply with your CV and one of our consultants will contact you upon receipt.
All applications will be treated in the strictest confidence.
Consultant:
Jason Evans – Octane Recruitment
JEOJ
Octane Recruitment is one of the UK's leading Automotive and Motor Trade recruitment agencies. We recruit across the UK for main dealerships, independent garages, bodyshops, fleet operators, HGV companies, manufacturers, engineering businesses and head office functions, placing permanent, temporary and contract staff.
If this Aftersales Manager role isn't quite right, we also recruit for similar positions including Aftersales Manager, Service Manager, Automotive Service Manager, Head of Aftersales, Aftersales Director, Workshop Manager, Workshop Controller and Parts Manager roles across the UK
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