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HMP Wymott Hub Manager

Job in Norwich, Norfolk County, NR2, England, UK
Listing for: The Methodist Church in Britain
Full Time position
Listed on 2026-11-01
Job specializations:
  • Management
    Administrative Management, Operations Management, Project & Program Management
Salary/Wage Range or Industry Benchmark: 30000 - 36000 GBP Yearly GBP 30000.00 36000.00 YEAR
Job Description & How to Apply Below

This Hub Manager post at HMP Wymott, within HM Prison and Probation Service, leads an administrative hub handling transactional work for the Ministry of Justice. The role line-manages staff, applies HR policy, manages devolved budgets and service delivery standards, and produces data and reports for the hub. It is non-operational and rotational across specialisms such as people, business and offender management, with hybrid working possible within the UK.

Successful external candidates must complete a Band 5 hub manager qualification where one is available.

What the job involves
  • Manage staff in the hub, including performance, development, appraisals, sickness absence and disciplinary investigations
  • Apply HR policies and practices across the team
  • Manage the hub's transactional administrative activity and its performance
  • Manage achievement of service delivery indicators and standards, verifying and signing off documents
  • Manage devolved budgets in line with the budget delegation
  • Analyse and act on hub data, producing reports
  • Ensure data in local and national systems is accurate and entered on time
  • Provide management information to the Head of Function
  • Draft internal and external communications for the hub
  • Act as first point of contact for relevant external stakeholders
  • Contribute to local policy, procedures and practice
  • Act as requisitioner or approver depending on local policy
What’s required Qualifications
  • Band 5 hub manager qualification, to complete after appointment where available
Skills & knowledge
  • Dealing effectively and assertively with staff at all levels
  • Information collation and analysis
  • Able user of MS Word and MS Excel
Checks & eligibility
  • Standard DBS check
  • Security and identity checks before taking up post
  • Eligible under Civil Service nationality rules
  • Able to work in the UK only, not overseas
  • Declaration of any membership of a group HMPPS considers racist
Other
  • Evidence of the listed behaviours, led by leadership, in application and interview answers
What’s offered
  • Annual leave, with the holiday year running from 1 March and pro-rata entitlement
  • 9 days (66 hours 36 minutes) for bank, public and privilege holidays, added to annual leave
  • Choice of two Civil Service pension schemes
  • Hybrid working where business need allows
  • Flexible working, subject to a satisfactory probation period
  • Season ticket advance after two months' service
  • Training and promotion programmes, including security and diversity training
  • Guaranteed interview for eligible veterans who meet the minimum criteria
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