Senior Corporate Communications & External Affairs Manager

Location:

Norwich Salary: 60,000 - 65,000

Added: 30/07/2026

Job  have a network of preferred recruiting partners and are not accepting applications from agencies for this vacancy POSITION SUMMARY AND CANDIDATE PROFILE Working in the Tax Assist Group This role is a rare opportunity to shape the external voice of a leading professional services business. You will own the company’s narrative on the public stage; leading media strategy, reputation, thought leadership, executive leadership visibility and a high‑performing communications team to build an impactful, unified presence in the market.

If you feel you can influence the conversation at the highest levels and define how a brand shows up to investors in media and the industry at large, then this is the role for you.

Our Values Client Focused:
We care about making a difference in our clients’ lives.

Collaborative:
We develop meaningful relationships with a culture of shared success.

Progressive:
We continuously evolve to stay ahead in a rapidly changing world.

Integrity:
We uphold transparent, honest, and ethical practices, taking care in everything we do.

RESPONSIBILITIES Lead the organisation’s corporate communications team, ensuring high‑quality, aligned output across all external channels.

Develop and maintain the company’s investment narrative, ensuring consistency across media, digital content, investor materials and leadership communications.

Lead quarterly financial communications and market updates.

Oversee corporate communications governance, including messaging frameworks, approval processes and disciplined communication standards.

Advise the CEO, CFO and executive leadership on communications strategy, reputation and positioning.

Build and manage a media database, cultivating strong relationships with national journalists, trade media, analysts, and financial press.

Shape and elevate leadership visibility, including a spokesperson strategy and external positioning. Potentially being a leading company spokesperson yourself.

Drive thought leadership campaigns, ensuring a consistent expert voice across PR, content, digital and SEO channels.

Plan and execute strategic PR and content campaigns, integrating media, digital, SEO and owned channels into a unified communications plan.

Own the company’s Confidence Index and wider survey programme, overseeing methodology, analysis and communications outputs to strengthen thought leadership and media impact.

Manage external relationships with media and sponsorship opportunities.

Act as guardian of the corporate brand and reputation, ensuring consistency of tone, messaging and standards across PR, content, SEO and leadership communications.

Oversee the integrated channel strategy, ensuring PR, content, SEO, social and digital channels work together to amplify the company’s narrative and drive visibility.

Support public affairs activities, shaping the company’s voice on policy, regulation and industry issues.

Track and report communications performance, including share of voice, coverage quality, sentiment, digital performance and SEO impact.

Oversee issues management, including crisis communications and reputation protection.

GENERAL MINIMUM JOB STANDARDS & RESPONSIBILITIES Stakeholder Management:
Develops trusted relationships with internal and external stakeholders, providing strategic communications advice and escalating reputational risks where appropriate.

Communication Excellence:
Delivers high-quality, accurate and engaging communications, ensuring consistency of messaging, tone and corporate brand across all channels.

Collaboration and Influence:
Builds effective relationships across the business and with external stakeholders. Works collaboratively with senior leaders, marketing, digital and external partners to deliver aligned communications and support organisational objectives.

Planning, Governance and Delivery:
Effectively prioritises and manages communications activity, ensuring appropriate governance, compliance, timely delivery and attention to detail.

Brand, Reputation and Performance:
Protects and enhances the organisation's reputation, using data and insight to measure effectiveness, drive continuous…