Service Charge and Rents Officer

Are you eager to land a brand new role? Our client, a client based in Norwich, are looking for an experienced Service Charge and Rents Officer to join their team and play a crucial role in their housing operations.

Position: Service Charge and Rents Officer
Salary: £41,000 per annum
Contract: Permanent + Hybrid Working

• The Service Charge & Rents Manager is operationally responsible for the effective management, administration, and communication of service charges and rent application for homes, homeowners, freeholders on estate and garages.

• Liaise with departments (e.g., Housing and Asset) to gather data and ensure that the budgeting process reflects the true costs of services provided to residents.
• Calculation of individual service charges for each property, ensuring all costs are appropriately allocated and apportioned.
• Calculate and issue annual service charge accounts, ensuring all tenants receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs.

• Previous experience working within a local authority or a similar organisation.
• Degree level or equivalent relevant professional qualification or qualified by experience.
• Have or are working towards a Chartered Institute of Housing (CIH) Level 3 or above, or similar - Desirable.
• Evidence of Continuing Professional Development.

Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review.