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Bar and Waiting Staff

Job in Norwich, Norfolk County, NR2, England, UK
Listing for: Marston's PLC
Full Time position
Listed on 2026-02-28
Job specializations:
  • Restaurant/Food Service
    Food & Beverage, Server/Wait Staff, Catering
  • Hospitality / Hotel / Catering
    Food & Beverage, Server/Wait Staff, Catering
Salary/Wage Range or Industry Benchmark: 40000 GBP Yearly GBP 40000.00 YEAR
Job Description & How to Apply Below

New to hospitality? You won't be for long! Make a name for yourself in one of our pubs. Our Bar and Waiting teams are at the heart of it all, right where the magic happens. It's not just a shift on the bar. It's mastering the best pint. It's not just delivering delicious, quality food. It's about creating those happy, memorable moments that leaves our guests coming back for more.

Whether you're an expert now or you're just starting out, we're here to help you become your absolute best.

  • Be responsible for taking orders, serving and upselling our fantastic food and drinks
  • Be passionate about providing brilliant customer service
  • Care about the wider team, turning your hand to support wherever needed
  • Gain people, marketing and operational skills whilst getting paid for it!
  • Be encouraged to progress in your role whilst achieving a long‑term career (if that's what you're after)

What comes next is up to you:
Whether you'd like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.

What you get from us:
You'll be joining an award‑winning local pub company that puts people first, lives by people‑led values, and offers real opportunities to advance your career - with genuine benefits that include:

  • 30% off at all our pubs, restaurants, and hotels
  • A reliable hours contract, to give you the security you deserve
  • Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
  • Flexible and part‑time hours offered to work around your family or higher education
  • Exciting range of high street, online discounts and cashback offers
  • Fantastic range of apprenticeship programmes to support your career
  • A friendly and lively atmosphere, working alongside passionate and diverse teammates
  • Access to Licensed Trade Charity for financial, mental, and emotional well‑being support

Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.

Becoming a Pub Partner at Marston's means running your own pub with the backing of a business that believes in you, invests in you, and works alongside you every step of the way. Our Partner Induction programme is designed to give every incoming partner the strongest possible start - whether you're completely new to the industry or already a seasoned operator.

At Marston's, your success is our success. That's why we've created a practical, tailored induction experience that builds your confidence, capability, and momentum from the moment you take on your pub.

  • Up to £12.21 20hrs per week
  • Reliable hours contract and flexible/part‑time hours
  • Progression opportunities
  • Privilege card discount
  • Marston’s Rewards
  • Wellbeing support from the Licensed Trade Charity
  • Accommodation – optional on‑site accommodation for General Manager roles
  • Award‑winning – named as one of the UK’s Top 100 employers and #1 in the pub sector for 2025, in the Financial Times UK’s Best Employers list
  • Bonus – performance‑related bonus schemes for pub management, operations and sales roles; discretionary company bonus scheme for support centre teams
  • Competitive salaries – opportunity to earn a great wage whilst having fun at work
  • Long service rewards – awards for key anniversary milestones
  • Food and drink – 30% discount on food and drink in our pubs and £4.50 refuel at work meal deal whilst on shift
  • Pension scheme – company contributory pension scheme for salaried roles; auto‑enrolment for hourly paid roles
  • Private healthcare – some roles offer access to a private healthcare scheme
  • High street discount – exciting range of high street, online discounts and cashback offers
  • Employee discount – all employees receive a 30% discount on Marston’s food and hotel stays
  • Training and development – extensive apprenticeship offer, dedicated L&D teams, award‑winning e‑learning platforms
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