Tesco Colleague

Qualities & Qualifications

• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
• The ability to take initiative and make decisions that are right for our customers.
• Work well within a team and communicate openly with others.
• Build relationships with colleagues to create a team spirit, having fun and celebrating success.
• Be at work on time, well presented and ready to be a brand ambassador.

Shift availability windows are as follows:
Tuesday 13:45 to 22:30 and Saturday 14:30 to 22:30. We will schedule your contracted hours within these times and provide a three‑week notice of your exact shifts.

Pay starts from £13.28 per hour, increasing to £14.55 for stores within the M25. Additional payments may apply depending on location.

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Being passionate and knowledgeable about the products and services within the store.
• Working across the store in service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being yourself, living our values, making everyone feel welcome and always following our policies.
• At times, you may be required to accept deliveries into the store.

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
• Opportunity to request flexible working from day one.
• 10% discount and 15% discount at pay day weekends – save up to £2,000 a year with your Colleague Clubcard and share an additional card with family.
• Access to free wellbeing services with a range of resources to support your mind, body, and life.
• Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
• Benefits to suit you – choose from discounts and shares to cycle‑to‑work schemes.
• Uniform provided and policies to support you for all of life’s moments, big and small.
• Access to colleague networks providing a space for colleagues to come together from a range of backgrounds.

Diversity, equity and inclusion at Tesco means that wherever you are or whatever your background you always feel represented and can be yourself  welcome flexible working, support people at different life stages, and are an accredited Disability Confident Leader. We only recruit individuals who have passed the school leaver’s age and are over 18 if the role requires working before 6:15 am, after 9:45 pm, or involves duties such as warehouse, beer, wine, spirits, counters, bakery and driving roles.