Customer Advisor
Listed on 2026-09-11
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Retail
Customer Service Rep
Decor Tiling & Flooring Customer Advisor
Part Time - 20 hours per week
Permanent Contractt
UK Notional hourly rate £13.10 per hour (Inclusive of an £xx per hour, store specific location allowance)
B&Q
* Enter Store*
We believe anyone can improve their home to make life better. Every day, we give our millions of customers theideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
As part of a great team, you’ll be valued for who you are.
We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, Share Save options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
#LI-ONSITE
We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.
Discount cardThe one we all love! Get 20% discount on your purchases at B&Q in-store and online, after you've been with us for 1 month.
Life assuranceIf the worst should happen, Life Assurance ensures those close to you have some protection.
Employee assistance programmeWe offer free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management.
Salary/BonusWe offer competitive salaries for all roles, and benchmark them, to ensure that we’re getting it right. And, as we value the contribution of all our colleagues equally, whether they are 17 or 70, our rates of pay for each job is the same.
PensionYou’ll have access to the award‑winning Kingfisher Pension Scheme, and we’ll put money in alongside your savings too.
MedicalWe have a number of medical benefits available depending on your role to help you and your family look after yourselves.
LeaveAll work and no play is no fun! So, you can enjoy 6.6 weeks' leave, plus we’ll reward you with additional leave and cash rewards to celebrate long service anniversaries and milestone years.
The chance to achieve more balance between work and your other commitments.
Take advantage of fantastic discounts on loads of products and services, just for being a B&Q colleague!
We have a network of over 3,300 health clubs offering…
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