Customer Account Manager; Sales

At GNAW, we make great quality, premium chocolate, have impeccable ethical sourcing & sustainability credentials, and are launching even more fantastic product innovation to delight our customers and consumers.

We are a professional chocolate manufacturing business, are very much in the growth phase of our brand journey and are looking to expand our sales team by introducing a new Customer Account Manager to help drive our revenue growth.

This role is all about getting more of our products into more customers, and will involve the active management of existing customer accounts, as well as prospecting for new opportunities within specific channels and routes to market.

For this role, you will need to have at least 2 years experience working within a B2B sales / commercial team. Experience with in the FMCG or confectionary sector is desirable, but not a pre-requisite.

You will be fearless, resilient and focused, and have a strong 'can do' attitude to get things done. Attention to detail is a must, and you will use this to both develop your existing customer base by implementing winning customer plans and to build your prospect pipeline to win new business too.

Understanding and anticipating the needs of your customer is super important, and you will translate this insight into sound business plans to drive growth, so you will be a good listener with solid questioning skills to uncover hidden needs.

You will be educated to degree standard or equivalent experience, be well organised, numerate and have the potential/ability to build a commercial business proposal considering the core elements of the P&L.

This role is full-time office based in Norwich, but you will need to travel to meet customers and attend specific trade shows as required, so holding a UK drivers license is required.

Passionate about sales and love chocolate? This might just be the opportunity for you!

Employee benefits include a bonus scheme, additional birthday leave, employee discounts and of course an abundance of chocolate!

GNAW manage their recruitment directly and in-house, so no agencies will be required for this, thank you.

Mid-Senior level

Full-time

Sales and Business Development

Food and Beverage Manufacturing

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