Move Manager

🏡
Move Manager / Sales Progressor
at Norwich 🏡

We’re looking for an organised, detail‑focused Move Manager / Sales Progressor with a proven track record of success in administrative roles. Experience with in estate agency, residential lettings, or a strong understanding of the home‑buying process is highly desirable.

• A strong reputation for delivering exceptional customer service
• Enthusiasm to learn and continuously develop within the property industry
• A genuine passion for haart, our values, and our commitment to our customers
• The ability to manage multiple tasks, maintain accuracy, and keep the branch running smoothly

• Managing and nurturing client relationships throughout the sales journey
• Ensuring the smooth day‑to‑day running of branch sales progression
• Assisting with and processing home sales from offer to completion
• Liaising with buyers, sellers, solicitors, and other key stakeholders in the home‑moving process
• Supporting the wider team to deliver an efficient and professional customer experience

If you thrive on organisation, enjoy coordinating moving parts, and take pride in delivering a seamless customer journey, we’d love to hear from you.

Basic annual salary is between £20,000 to £22,000 (depending on experience)

• Basic salary of £20,000 to £22,000 per year
• Complete on target earnings of £30,000 per year
• Quarterly bonuses for successfully converting a % of the pipeline: 65% - £250, 75% - £500, 85% - £750

• Register client details
• Chase key stakeholders throughout the home buying process: mortgage advisers or lenders, solicitors, your buyer, the vendor (client selling the house), surveyors, and any other key parts to the process
• Gather required documents to complete the sale: identification, mortgage agreement, required insurance policies
• Manage the home buying process to ensure successful completion

• Demonstrable track record of success and knowledge within an administrative role. Ideally, experience or knowledge about Estate Agency/Residential Lettings and the home buying process
• A reputation for delivering outstanding customer service
• Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry
• Passion for haart, our values and processes
• A hunger to earn and a drive to work hard and reap the rewards of your dedication

As a Sales Progressor, we would expect you to pick up client relationships, manage multiple cases at one time and effectively communicate with and update your key stakeholders within the home buying process to ensure a smooth completion.

Dedicated training and coaching to support your ongoing development is provided.

A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level.

• Engaging with people from all walks of life, holding conversations to establish their needs and wants, and communicating effectively through email, phone and face‑to‑face
• Spinning a lot of plates (multitasking) and excelling at managing numerous responsibilities and tasks
• Being a team player
• Wanting to do an excellent job, not just for yourself but for the team and most importantly your customer
• Believing in yourself and your abilities—and not being afraid to show it

• We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:
  • Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
  • Evidence of your right to work in the UK, in the form of a passport or birth certificate
  • Proof of address
  • National Insurance number

At Spicerhaart, variety makes our company DNA come to life. We love people and the differences that make each person who they are. We support and encourage those differences to make you the best person you can be. Spicerhaart is proud to be an equal‑opportunity workplace and we welcome all talented individuals to apply for a career with us. We are…