Sales Adviser

Our Sales Advisers help customers find their dream home and provide excellent customer service throughout the sales process.

You would need to demonstrate excellent interpersonal skills to enable you to build rapport with customers to understand their needs and requirements. These would need to include listening skills, questioning skills, empathy, product demonstration and closing skills.

Reporting to a Sales Manager you’ll be expected to …

Demonstrate comprehensive local knowledge including amenities, schools, transport links and competitors.

Have a thorough understanding of our product and pricing.

Effective lead follow up skills to convert enquiries to site visits.

Utilise our Sales methodology, schemes and incentives effectively to close a sale.

Achieve sales targets in line with business requirements.

• Experience of delivering sales in a service environment e.g. house building, retail, hospitality, banking, estate agency.
• Commercially astute with a good understanding of the market and competitors.
• Understands and acts upon customer needs to maintain Company reputation.
• Thrives on challenge, is resilient and driven to achieve personal and organisational targets.
• Able to remain calm and controlled under pressure.
• Keeps up to date with new thinking including legislation, economic conditions and technology.
• Communicates and negotiates persuasively – capable of influencing others assertively, building rapport with customers.
• Embraces change and explores new ways of working to help the continuous growth of the sales operation.
• Encourages and supports people in the team, sharing knowledge and best practice.
• Able to build relationships across functions, internally and externally.
• Self starter who works effectively without direct management.
• IT literate.
• Flexible with working pattern, must be able to work weekends and bank holidays.
• Flexible with travel, sometimes at short notice.
• Holds full driving license and have use of a vehicle for business travel.

• Competitive Bonus Scheme
• Private Medical Cover - Single Cover
• 26 days’ holiday (increase by 1 day for every 3 years’ continuous service up to 29 days)
• Private healthcare support with virtual GP, diagnosis, treatment, physio and talking therapies – you can even add family members.
• First‑class pension scheme with up to 10% employer contributions.
• Fully funded annual health assessment.
• Employee loans and savings accounts, house purchase discounts.
• Cycle to Work scheme, reduced hotel rate, discounts at major retailers.
• Paid volunteer and study leave, enhanced family friendly policies, share buying scheme.
• Other benefits are available to make life more affordable.