Lead Generation Agent

Join Our National Contact Centre as a Lead Generation Agent – Hybrid Role

Are you a confident communicator with a passion for helping customers improve their homes? Do you thrive in a fast-paced, target-driven environment? If so, we want to hear from you!

We're looking for Outbound Call Centre Agents to join our National Contact Centre Team. This is a hybrid role, offering flexibility to work both from home and our modern office.

About the Role

As a Lead Generation Specialist, you'll be making proactive outbound calls to our existing customer base—people who have previously purchased from us. Your mission? To reconnect, build rapport, and identify new opportunities for home improvement solutions.

What You'll Be Doing

• Making outbound calls to warm leads (existing customers)
• Building relationships and identifying customer needs
• Promoting our range of home improvement products and services
• Generating qualified leads for our sales team
• Meeting and exceeding performance targets

What We're Looking For

• Previous experience in call centre, sales or lead generation (preferred but not essential)
• People from estate agency, retail or hospitality roles tend to do well
• Excellent communication and interpersonal skills
• Motivated, target-driven, and resilient
• Com...