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Client Account Manager
Job in
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-09-09
Listing for:
R13 Recruitment
Full Time
position Listed on 2026-09-09
Job specializations:
-
Sales
Client Relationship Management -
Business
Client Relationship Management
Job Description & How to Apply Below
This is a fantastic opportunity for a commercially minded and relationship-focused professional to join a fast-paced business where client experience, revenue growth and service excellence sit at the heart of everything they do. Working across an established portfolio of accounts, the successful individual will play a key role in supporting customer engagement, driving renewals and identifying opportunities to expand client partnership growth.
Monday to Friday, 9-5 working hours (hybrid) with a starting salary of £27,500 + quarterly bonus. OTE £40000-£45000, but uncapped.
The Company
This dynamic business works with globally recognised accounts, delivering innovative solutions to their client’s needs.
This role offers the chance to join a leading organisation where client relationships and service delivery are genuinely valued.
Benefits
* Hybrid working model
* Quarterly bonus / incentive scheme
* Ongoing training and professional development
* Opportunities for progression within the wider organisation (including internationally)
* Modern systems and technology environment
The Day to Day
* Managing a portfolio of client accounts and acting as a key day-to-day contact.
* Monitoring account performance and maintaining accurate revenue forecasting information.
* Coordinating with operational teams to ensure smooth service delivery and issue resolution.
* Encouraging customer engagement and increasing product usage across accounts.
* Building strong client relationships to understand operational requirements and identify opportunities for further business development.
* Driving client renewals and contributing towards revenue growth objectives.
* Working towards revenue, retention and service-based KPIs
* Supporting wider commercial teams with account development activities and growth plans.
* Monitoring account performance and maintaining accurate revenue forecasting information.
* Coordinating with operational teams to ensure smooth service delivery and issue resolution.
* Supporting process improvements and initiatives designed to enhance customer satisfaction
You Will Have / Be
* Previous experience within an account management or sales-focused role.
* Track record of success working towards targets, KPIs or commercial objectives.
* Effective pipeline management and forecasting skills.
* Strong relationship-building and communication skills.
* Highly organised with excellent attention to detail.
* Able to manage multiple priorities within a fast-paced environment.
* Commercially aware with a proactive and solutions-focused approach.
* Confident working collaboratively across teams and departments.
* Strong written, verbal and presentation skills.
How to Apply
To hear more details about this opportunity, to Rebecca Headden – Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion.
For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further
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(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
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