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Customer Retention & Lead

Job in Norwich, Norfolk County, NR2, England, UK
Listing for: Exponential-e
Full Time position
Listed on 2026-10-07
Job specializations:
  • Sales
    Customer Success Management, Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 22000 - 30000 GBP Yearly GBP 22000.00 30000.00 YEAR
Job Description & How to Apply Below

Exponential-e is seeking a dedicated Customer Retentions Executive to maximise sales targets and promote the business services to the highest standard. Using empathy, patience and first‑class customer service skills, you will rebuild relationships, retain customers and act as a key contact for quotes and order queries.

You will provide accurate reporting, update CRM records, build renewal quotes with notes, and collaborate with Account Managers to protect revenue and margins.

The Customer Retention & Experience Lead position in the Sales field is open for applications.

We would love to welcome a new Customer Retention & Experience Lead to our group in England, United Kingdom.

For the Customer Retention & Experience Lead position at Exponential-e, we are reviewing applications now.

Step into the Customer Retention & Experience Lead role at Exponential-e in England, United Kingdom and grow with us.

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