Justice Coordinator

Justice Sector Coordinator

Location:

Norwich, East Norfolk & Lowestoft Salary:
Circa £26,400 pro rata, depending on qualifications and experience

Hours:

30 hours per week

Contract:

Initially until October 2028, with potential for extension

Benefits: 28 days’ holiday pro rata + pension scheme

Make a real difference when it matters most!

Do you have experience supporting vulnerable people and the confidence to work with individuals facing complex challenges

Mens Craft is looking for a compassionate, resilient and proactive Justice Sector Coordinator to support men aged 18+ who are experiencing suicidal thoughts and feelings of hopelessness.

Working as part of a small and committed team, you’ll provide outreach support to men who may be approaching crisis, helping them overcome barriers, reconnect with their communities and find meaningful ways forward.

This is a varied, hands-on role where you’ll build trusted relationships with the people you support while working closely with professionals across the justice, health and community sectors.

What you’ll be doing

You’ll manage your own caseload and provide personalised, outcome-focused support to men with a range of needs.

Day to day, you’ll:

• Provide one-to-one outreach, key-working and crisis support
• Build positive, trusting relationships with men who may sometimes be reluctant to engage with services
• Help individuals address the social, emotional and practical issues affecting their wellbeing
• Develop individual strategies to help men move away from patterns of suicidal ideation
• Connect individuals with meaningful activities and opportunities for greater social connection
• Advocate on behalf of clients and help them access appropriate specialist services
• Make referrals for additional support, including mental health and substance misuse services
• Work collaboratively with Prison and Probation officers, mental health teams, safeguarding professionals and other partner organisations
• Support individuals with practical challenges, including housing and tenancy sustainment where appropriate
• Maintain accurate case records and ensure safeguarding procedures are followed
• Identify, escalate and appropriately manage complex or higher-risk cases
• Contribute to the ongoing development and improvement of Mens Craft’s services

You’ll also represent Mens Craft at relevant external meetings and help develop effective relationships with organisations supporting men across Norfolk.

What we’re looking for

We’re looking for someone who understands the realities of working with vulnerable people and can combine empathy and compassion with sound judgement, professional boundaries and effective case management.

You’ll ideally have:

• Experience providing outreach or frontline support to vulnerable people
• Experience in areas such as mental health, substance misuse, homelessness, tenancy sustainment or resettlement
• A good understanding of key working and case management
• An understanding of the complex factors that can contribute to suicidal ideation
• The ability to manage a varied and complex caseload
• Confidence working independently and using your own initiative
• Strong written and verbal communication skills
• The ability to build effective relationships with service users, colleagues and external professionals
• A collaborative approach to multi-agency working
• A good understanding of safeguarding, confidentiality and professional boundaries
• Emotional resilience and the ability to remain calm and professional in challenging situations
• A genuine commitment to helping people make positive and lasting changes in their lives

Above all, you’ll be honest, reliable, flexible and approachable, with the ability to meet people where they are and help them take positive…