Branch​/Yard Assistant

Company Description

At JDP, we are the experts in civils drainage and water management. For over half a century we’ve been combining quality products, knowledgeable staff, dedicated delivery, a national branch network and technical assistance to be the one‑stop shop for our customers. We continue to experience remarkable growth and stability, and this is thanks to our unwavering commitment to excellent customer service and robust business strategy.

Following fantastic results in 2024 and a record breaking 2025 we continue to go from strength to strength. Our people are at the heart of our operations, and we pride ourselves on being a great company to work for. There has never been a better time to join us!

We are looking for a Branch/Yard Assistant to join us at our Norwich branch. If you’re someone who enjoys hands‑on work, takes pride in delivering great customer service, and thrives as part of a friendly, supportive team, this could be a fantastic opportunity to take the next step in your career. No two days are the same, and you’ll play a key role in helping our branch run smoothly while building valuable skills along the way.

This role involves:

• Providing customers with product and service information
• Pick customer orders accurately
• Assist with loading and unloading of vehicles using a forklift truck
• Process orders accurately, within a time dictated by the customer deadline
• Serve customers on the trade counter when required
• Customer interaction

Required:

• Excellent communication skills and some customer service skills
• Literacy & Numeracy
• A hardworking & helpful individual to train in all aspects of our operation
• An understanding of Health & Safety in a work environment

• Warehouse experience
• A good knowledge of computers
• Forklift truck licence

• Enjoy a long‑term career with a stable and growing UK company, proudly owned by a global group.
• Receive a competitive salary that reflects your skills and contributions.
• Benefit from a monthly bonus scheme that rewards the team's dedication.
• Secure your future with our contributory pension scheme.
• Access full support and training to help you thrive in your role.