Receptionist, Administrative​/Clerical

Company

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels like they belong.

About the Role

Seasonal Client Service Professional/Receptionist. Your focus is to wow clients now and in the future by providing excellent service at the front desk, on the phone, or virtually.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service both in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with team members.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience (preferred).

Your Expertise

• Experience working in a fast‑paced environment.
• Previous customer service experience.
• Strong multi‑tasking, organizational, and time‑management skills.
• Computer proficiency with Microsoft Office.

Why Work for Us

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Benefits including medical coverage, 401(k) retirement plan and Employee Stock Purchase Plan (subject to eligibility).
• to checkout all available benefits.

Pay Range

$11.00 – $27.00 per hour. Local minimum wage laws apply. Individual pay decisions depend on experience, education, skill, performance, and geographic location.

EEO Statement

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.