Food Equipment Technician

Joe Warren & Sons Company Inc., (JWS) a leading provider of commercial refrigeration and food equipment services and sales throughout New England, seeks to add a Commercial Cooking Equipment Field Service Technician to help lead the company through an exciting phase of growth. Established in 1991, JWS is a family owned-operated business and headquartered in Norwood, MA. JWS has a long history of above-market growth driven by strong customer loyalty, a dedicated and thoughtful management team, and an industry leading reputation for quality service.

Kitchen Equipment Technician Responsibilities

• Properly maintain, service and install commercial cooking/food prep equipment.
• Accurately and timely completes assignments for all services performed.
• Consults with the Parts Department to accurately identify recommended parts.
• Maintains a neat and orderly truck, along with accurate part and tool inventory.
• Communicates with manufacturers as needed to help with diagnosing problems with equipment.
• Defines equipment problems, collects data, establishes fact and draws valid conclusions about the work needing to be performed.
• Provides highest level of service to the customer and professionally communicates the service needed to customers.
• Promotes and recommends other services provided by JWS to customers.

Kitchen Equipment Technician Qualifications

• High School diploma or GED and valid driver’s license.
• Can work well independently or as part of a cohesive team.
• Show passion and empathy towards our customers and team.
• Must be able to use hands for fine manipulation of hand tools.
• Highly safety conscious and must be able to climb stairs and ladders.
• Able to follow through on duties and assignments with minimal supervision.
• Background experience in gas, electric, plumbing, and/or steam.
• (5) years of experience in commercial equipment repair, or in a related area.
• Excellent organizational skills, must be motivated and a self-starter with a team-first attitude.
• Physical Requirements:
  
  Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift/carry up to 70 lbs. Ability to work on ladders, roofs, and other high places.
• Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions.

Kitchen Equipment Technician Benefits:

• Attractive compensation package with periodic reviews, bonuses, and increments
• Very competitive 401k with a 4% Safe Harbor Match
• Comprehensive
  
  Health Benefits:
  
  Medical, Dental (FREE), Vision, and HSA
• Ready-to-Go Company Vehicles:
  Equipped with all necessary tools and equipment.
• Flexible On-call with Overtime:
  Infrequent on-call schedules and plentiful OT opportunities with incentive pay.
• Career Growth:
  Paid training, tuition assistance, and numerous advancement opportunities.
• Mentoring
  
  Incentives:
  
  Earn extra by mentoring through our Experienced Training Program.
• Life & Disability Insurance for your peace of mind
• Benefit from our company-wide Bonus incentive program with quarterly payouts
• Enjoy 9 company-funded holidays along with generous PTO
• Robust career progression opportunities
• Referral bonuses for expanding the JWS family
• Vast training and professional development prospects

Compensation: $60,+