Quality Program Manager; SQF Practitioner

Quality Program Manager (SQF Practitioner)

Direct message the job poster from Heart Centrix Solutions.

• Identify, analyze, and resolve internal quality issues; lead corrective and preventive actions (CAPA) and report findings to key stakeholders
• Plan and execute quality and food safety improvement projects across production operations
• Develop, implement, and maintain Quality Management System (QMS) standards aligned with SQF and recognized industry requirements
• Coordinate supply chain quality controls, including COAs, logs, certifications, and GFSI documentation
• Track, analyze, and close customer complaints; maintain reporting and customer portals
• Lead internal audit program: create audit schedule, conduct audits, and train cross‑functional internal auditors
• Manage document control, change management, and system revision tracking
• Coordinate in‑house and third‑party calibration programs, maintaining compliance records
• Maintain working knowledge of food safety regulations and ensure operational compliance (HACCP, FSMA, SQF, etc.)
• Develop and deliver training programs on hygiene, food safety, and regulatory requirements
• Oversee non‑conforming materials and product holds to ensure proper segregation, documentation, and disposition
• Support continuous improvement initiatives to strengthen food safety and quality culture
• Participate in external regulatory, certification, and customer audits (FDA, USDA, SQF, etc.)
• Assist with KPI reporting, trend analysis, and quality performance metrics
• Serve as a resource for production teams on quality standards, procedures, and troubleshooting
• Promote and enforce safety standards and GMP compliance on the production floor

• Bachelor’s degree in Food Science, Biology, Chemistry, Quality, or related field (or equivalent experience)
• 5+ years of experience in quality assurance, food safety, or manufacturing quality role
• Strong understanding of food safety programs: HACCP, SQF, PCQI, GMPs, FSMA
• Experience managing corrective actions, internal audits, complaint systems, and document control
• Knowledge of regulatory requirements for food manufacturing (FDA/USDA preferred)
• Excellent problem‑solving, root‑cause analysis, and decision‑making skills
• Ability to lead cross‑functional teams and train personnel in quality programs
• Strong communication and documentation skills, able to interact with all levels of the organization
• Proficient in MS Office (Excel, Word, etc.); experience with quality or formulation software a plus

Job Location:

Norwood, OH

Salary: $55,500.00 – $74,500.00