Lettings Administrator

Lettings Administrator

Do you want to work for a company that is in The Times 26 best very big organisations to work for 2025?

We’re looking for a passionate Lettings Administrator to complement our established team based in Annesley
. As a Lettings Administrator
, you will provide vital coordination of applications, tenancies and void works to achieve an efficient turnaround of vacant properties.

We are looking for an outgoing, confident and driven person who will take charge of a portfolio and push for the best possible relet outcomes.

• Salary £24,670 with additional commission per move in.
• Support in training towards ARLA – NFOPP qualifications
• Be part of the largest UK property services brand with bold transformation plans.
• Team Incentives
• Starting with 20 days holiday plus additional for length of service, plus a day off for your birthday.
• Employee Assistance Programme.
• Discount schemes covering retail, entertainment, travel and health.

• Draft tenancy agreements and support branches by drafting and co‑ordinating the initial tenancy documentation
• Arrange initial safety checks
• Act on landlord’s instruction to terminate a tenancy issuing prescribed notices
• Deal with tenant and landlord issues mid‑tenancy – for example if a tenant wishes to leave earlier than contract allows or swap tenants mid term
• Advise local branch to remarket the property
• Advise other departments such as Client Accounting and property management, of start and end of tenancy
• Organise inventory checks
• Provide cover for colleagues in their absence in order that deadlines are met, and service levels adhered to
• Act as a conduit between branch and the Letting Support Centre.
• Carry out all administration post offer, relating to the tenancy to ensure smooth transaction and release the branch from administrative activity.
• Ensure all correct documentation and monies are collected prior to release of keys to a property liaising with the branch as necessary.

• Customer Service Skills
• Ability to work to deadlines
• Excellent PC and related technology skills
• Excellent letter writing skills
• Good analytical ability
• Ability to stay calm under pressure
• Good communication skills
• Excellent negotiation and influencing skills
• Excellent organisation skills.
• Ability to develop and maintain strong internal and external relationships.

Our existing Customer Service Advisor team at Connells Group UK are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway.

You may be just the right candidate for this or other opportunities.