Receptionist, Administrative​/Clerical

Part Time - 21.25 hours per week

Working Pattern: Monday to Friday

Pay Rate: £12.21 per hour

Benefits:

Opportunities for career development

Plus our Sodexo employee benefits package

Location: Catalent Pharma Solutions, Franklands Road, Swindon, SN5 8RU

At Sodexo, we're passionate about our people. Our teams are key to delivering exceptional service and creating meaningful experiences for clients, customers, and colleagues. While you enhance comfort and convenience, we'll support your career growth.

As a Receptionist, you will be responsible for the smooth day-to-day running of reception services, creating a professional and welcoming environment while supporting workplace operations and security procedures.

• Provide a professional and welcoming reception service for employees, visitors, and contractors
• Ensure all visitors are registered with the gatehouse and follow site access procedures
• Answer telephone calls in a polite, friendly, and professional manner
• Support the smooth running of reception and assist the management team as required
• Coordinate visitor arrivals, meeting room bookings, and front-of-house services
• Order and issue site uniforms and stationery supplies
• Prioritise tasks and respond efficiently to ad hoc requests
• Escalate client concerns or complaints promptly to management
• Liaise with internal teams to support seamless workplace operations
• Maintain confidentiality and handle sensitive information appropriately
• Follow site procedures, SOPs, and health & safety requirements at all times
• Support compliance with fire, hygiene, COSHH, and safe working practices

• Previous reception or customer service experience preferred
• Ability to deliver a high level of customer service with a professional approach
• Excellent communication skills and professional telephone manner
• Strong organisational skills with the ability to multitask and prioritise
• Professional appearance and courteous manner at all times
• Basic IT skills including email and Microsoft Excel
• Discretion and integrity when handling confidential information
• Ability to build positive working relationships across teams and with visitors

Why Sodexo?

Working with Sodexo is more than a job; it's a chance to be part of something greater.

Belong in a company and team that values you for you.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better everyday life for everyone. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

to read more about what we do to promote an inclusive culture.

Ready to be part of something greater?

Work with the best in the business.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications