Project Support Assistant

Organisation: Leicestershire County Council

Work Location: County Hall Glenfield, Leicester LE3 8RA

Salary: £25,995 - £26,409 Per annum (Pro rata for part time)

Working Hours: 37 hours

Contract Type: Fixed term (Until 31st March 2029)

Closing Date: 12th May 2026

Interview Date(s): 28th May 2026

As part of our new Best Start in Life Family Hubs Team, we require a Project Support Assistant. You will need to have experience of supporting a team with administrative tasks, data processing, and various other clerical duties.

Our aim is to give families the best support in their early parenting journey, to ensure all children across Leicestershire are ‘ready for school’. Your role will involve processing the data we receive to enable us to deliver the right services at the right time.

You will also use software packages to enable us to record our group activities so we can track the progress and impact of our delivery.

For information on our approach to the recruitment of ex-offenders, please see our policy statement.

To apply for this post, you must:

Please tell us how you will meet each bullet point below along with any additional experience you may think would be useful in your application.

• NVQ 2 in Business Administration or equivalent. Or equivalent level of relevant experience.
• Produce letters, reports, emails, minutes, spreadsheets and presentations etc. using a variety of software packages to a professional standard, maintaining diaries, making appointments and arranging meetings as required.
• Organise, attend and take notes or minutes at meetings, including: preparation and circulation of agendas and minutes. Booking of travel, venue, catering requirements and minibus hire/log.
• To manage and co‑coordinate a busy workload of incoming and outgoing correspondence and mail, taking appropriate action to record, track, progress and prioritise work, using own initiative as required to resolve non‑complex queries and problems.
• To input data using Excel, Access or other relevant software programmes and generate reports as directed.
• To collate and record statistical information, completing returns and records as necessary.
• To accurately enter data onto database systems, maintain a log of data entry and to make best use of database system functions. To input data for an electronic diary system that will update the Family Hubs Service.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

We are open to discussions about flexible working, which may include part time working, job sharing, term‑time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service.