Business Support Officer

Nottingham, United Kingdom | Posted on 18/08/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries.

These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Purpose

To provide high-quality business and project support to the Local Authority Children & Education Transformation Team, enabling managers, project teams and partners to deliver key priorities effectively. The postholder will provide flexible administrative and coordination support, maintain accurate project and governance information, support meetings and reporting, and contribute to service improvement and positive outcomes for children and young people.

• Provide proactive business and project support across the Children & Education Transformation Team, supporting multiple priorities and work streams.
• Maintain accurate project documentation, action logs, risk and issue records, evidence files, progress updates and governance information.
• Coordinate meetings and workshops, including preparing agendas and papers, taking minutes or notes, recording decisions, monitoring actions and following up outstanding tasks.
• Collate and maintain information from systems, spreadsheets and project records, producing clear reports, briefings, dashboards, presentations and management information.
• Provide day-to-day business administration, including mailbox and enquiry support, diary and meeting coordination, document production, record management, purchase orders, invoice processing and general office support.
• Act as a professional point of contact for internal teams, external partners, suppliers, residents, customers and other stakeholders, responding to queries and escalating sensitive matters appropriately.
• Support compliance, audit and governance requirements by maintaining accurate records and following data protection, confidentiality, financial and Council policies and procedures.
• Use Microsoft Office, Teams, Excel, databases and relevant project or business systems to manage information and produce accurate, high-quality outputs.
• Manage competing priorities effectively, working at pace and meeting agreed deadlines in a busy public sector environment.
• Build positive working relationships with colleagues and stakeholders, communicating clearly and professionally across a range of audiences.
• Demonstrate initiative, discretion, resilience, adaptability…