Administrator – Service Department

Full Time – 38.5 hours
8.00 am – 4.30 pm Monday to Thursday
8.00 am – 3.00 pm Friday

Colwick, Nottingham

Nationwide Fire Sprinklers Ltd is a family-run company operating out of Colwick Industrial Estate, Nottingham. We install residential, domestic and commercial fire sprinkler systems UK wide, into homes, offices, apartments, hotels and HMO’s

You will be working in our Service and Maintenance department in this office-based role, where you will be
responsible for the general day-to-day administration and service scheduling.

Typical duties will include:

• Reviewing customer enquiries and assisting with queries by telephone, email and online submissions
• Making service and maintenance bookings by email
• Booking hotels, parking and other such tasks
• Creating daily job sheets/tasks
• Data input and record keeping
• Reviewing and issuing service certification
• Raising invoices and proforma invoices using SAGE
• Assisting Engineers with queries.

• Keen eye for detail and accurate record keeping
• Be honest, diligent and self-motivated
• Minimum of 5 GCSEs including grades C/4+ in English Language and Mathematics
• Have excellent IT skills and be familiar with Microsoft Office and G-Suite
• A good geographical knowledge of the UK
• Live within a 30 – 45 minute commute of Colwick.
• £NMW – £13.50p/h dependent upon experience and qualification
• Friendly, sociable and supportive work environment
• 28 days annual leave, including Bank Holidays (increasing to 38 days based on length of service)
• Auto-enrolment pension scheme available (if applicable)
• Free parking