Medical & Admin Secretary

Medical & Admin Secretary post at St Johns Medical Centre, a GP practice, sitting in its small admin team on a 10-month fixed-term contract with an immediate start. The work is a secretarial and admin service for every clinician, covering incoming letters, referrals, typed reports and meeting minutes. Part-time at 24 hours a week, with extra hours possible to cover staff shortages and hours agreed at interview.

A DBS check is required, and the role links patients, their GP and other healthcare professionals.

• Process incoming letters and send them as workflows to the relevant clinicians
• Type letters, reports and associated documentation
• Type up referrals, letters and medical reports using each clinician's preferred method (dictation, tasks or email)
• Liaise with hospitals, community services and health visitors so referrals are processed promptly
• Deal with patient and clinician enquiries professionally and effectively
• Process referrals using the electronic referral system
• Process requests for information in good time, including insurance letters, subject access requests (SARS), DVLA forms, police letters and firearm certificates
• Take meeting minutes and circulate them to all participants, including staff, safeguarding and PPG meetings
• Assist with updating telephone and chaperone lists and other practice documentation
• Assist with the community surgical scheme: booking patient appointments, processing referrals for other practices and producing clinic folders
• Attend and prepare safeguarding meetings
• Process patient removals from the practice list in line with NHS guidelines, keeping records accurate and registrations up to date

• Educated to GCSE level or equivalent
• GCSE Mathematics and English at grade C or above

• Experience of working in an administrative role

• Good working knowledge of IT systems
• Excellent verbal and written communication skills
• Clear understanding of patient confidentiality
• Excellent organisation skills and attention to detail
• Ability to work core hours
• Flexibility to cover hours outside core hours

• Disclosure and Barring Service (DBS) check

• Computer skills, with Systm One preferred
• Experience of using dictation software
• Experience of working in a healthcare setting as a medical secretary

• Supportive team culture
• Good work-life balance
• Free car parking for staff