Adminstrative Officer

Location: Onsite at Embankment House, Nottingham

Hours of work: 20 hours per week (Mon-Fri, )

Start date: ASAP

Contract: 1 year

Pay Rate
: £12.95 per hour

Join a supportive team at OPG Embankment House in Nottingham, providing dedicated onsite administrative support to an OPG officer who is visually impaired. This is a role where accuracy, clear communication and the right IT confidence truly make a difference-helping ensure information is captured correctly, documented properly and published on time.

• Type out and/or dictate handwritten information and evidence so it can be read by JAWS
• Transfer bank statement figures into spreadsheets in a JAWS-compatible format
• Create documents that mirror Sirius forms, as JAWS may not recognise expanding text boxes on some documents
• Cut and paste content from the alternative documents into the correct Sirius forms
• Publish letters on Sirius, ensuring formatting (e.g.headers/text positioning) is accurate before sending
• Spell-check letters/forms (as current software cannot)
• Verify that inbound documents are complete-checking for attachments, handwritten alterations/corrections and correct decimal points
• Support the officer with phone calls from Deputies, including helping navigate Sirius (e.g. opening the right case/account) when needed
• Maintain organised, timely administrative progress across cases

• Excellent attention to detail, organisation and time management; able to work independently and proactively
• Strong IT skills, particularly Word, Excel, PowerPoint and Outlook
• Experience or confidence working with accessibility tools/software such as Dragon, Otter AI, Zoom Text and JAWS (experience with JAWS/accessibility is a plus)
• Clear written and verbal communication skills
• Ability to plan and deliver your own workload, including when deadlines are tight
• Desirable: experience supporting people with reasonable adjustments/accessibility barriers (wider disability support experience is transferable)
• Experience producing accurate, detailed notes summarising key points from conversations/meetings

• You must be able to pass a clear Standard DBS check and provide proof of Right to Work in the UK
• Provide 3 years referencing details

If you're detail-focused, confident with IT and want to make an immediate, meaningful impact in a supportive environment, we'd love to hear from you.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.